Terms & Conditions

1. Introduction

Welcome to ORNALE, a brand owned and operated by HINESTA LIFESTYLE PRIVATE LIMITED.
By accessing our website and purchasing our products, you agree to comply with and be bound by these Terms & Conditions.

2. Company Information

  • Company Name: HINESTA LIFESTYLE PRIVATE LIMITED
  • Brand Name: ORNALE
  • Managing Director: Kamlesh Bhavsar
  • Business Type: Manufacturing, Wholesale & Retail (Women, Men & Kids Clothing)

3. Use of Website

By using our website, you agree:

  • To provide accurate and complete information
  • Not to use the website for any illegal or unauthorized purpose
  • Not to attempt to harm, hack, or disrupt the website

4. Product Information

  • We strive to display product colors and details accurately
  • Slight variations may occur due to screen differences
  • Product availability is subject to change without notice

5. Pricing & Payments

  • All prices are listed in INR (₹) unless stated otherwise
  • We reserve the right to change prices at any time
  • Payments must be completed before order processing (except COD orders)

6. Order Acceptance & Cancellation

  • We reserve the right to cancel or refuse any order
  • Orders can be cancelled only before dispatch
  • In case of cancellation, refund will be processed

7. Shipping & Delivery

  • Delivery timelines are estimates and may vary
  • We are not liable for delays caused by courier partners or external factors

8. Returns & Refunds

  • Returns and refunds are governed by our Refund & Return Policy
  • Customers must comply with eligibility conditions mentioned there

9. Intellectual Property

  • All content (logos, designs, images, text) belongs to ORNALE / HINESTA LIFESTYLE PRIVATE LIMITED
  • Unauthorized use, reproduction, or copying is strictly prohibited

10. Limitation of Liability

  • We are not liable for indirect, incidental, or consequential damages
  • Our liability is limited to the value of the purchased product

11. User Accounts

  • You are responsible for maintaining account confidentiality
  • Any activity under your account is your responsibility

12. Privacy

  • Your personal data is handled as per our Privacy Policy

13. Wholesale Terms

  • Wholesale orders may have separate pricing and terms
  • Bulk orders are generally non-returnable unless agreed in writing

14. Governing Law

  • These Terms are governed by the laws of India
  • Any disputes shall be subject to jurisdiction of applicable courts

15. Changes to Terms

  • We reserve the right to update these Terms at any time
  • Continued use of the website implies acceptance of updated terms

16. Contact Information

For any questions:

HINESTA LIFESTYLE PRIVATE LIMITED
Brand: ORNALE
Managing Director: Kamlesh Bhavsar

PUNE
care@ornale.com
+91 91450 17901

By using our website, you agree to these Terms & Conditions.

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