Introduction
Ornale Jewellery (“Ornale”, “We”, “Us”, or “Our”), a brand owned and operated by Ornale Jewellery Private Limited, respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ornale.com or engage with our online services.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services immediately.
Information We Collect
We collect the following categories of information:
a. Personal Information You Provide
When you interact with our website — such as creating an account, making a purchase, or contacting us — we may collect:
- Full name
- Email address
- Phone number
- Billing and shipping addresses
- Payment details (processed securely through trusted gateways)
- Any information you voluntarily share through forms, surveys, or communication.
b. Information Automatically Collected
When you visit our website, certain data is automatically collected, including:
- IP address
- Browser type and version
- Device information and operating system
- Date and time of access
- Referring website and pages viewed
- Cookies and similar tracking technologies (see “Cookies Policy” below).
c. Information from Third Parties
We may receive limited personal data from our trusted partners, advertising platforms, or payment processors, consistent with applicable privacy laws.
How We Use Your Information
We use your information to:
- Process and fulfill orders, including payment and delivery.
- Provide customer support and respond to inquiries.
- Send you important updates, offers, and promotional materials (only with your consent).
- Improve our website, products, and user experience.
- Prevent fraudulent activity, protect our website’s integrity, and comply with legal obligations.
- Maintain internal records for auditing and compliance purposes.
We do not sell or rent your personal data to any third parties.
Sharing and Disclosure of Information
We may share your personal data with:
- Service Providers: Trusted vendors who perform essential functions such as payment processing, logistics, and IT support.
- Legal Authorities: When required by law, regulation, or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of company assets, your data may be transferred under strict confidentiality agreements.
All third-party partners are bound by data protection agreements and are required to use your information only for authorized purposes.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy, or as required by applicable law. Once data is no longer needed, it will be securely deleted or anonymized.
Security Measures
We employ advanced security practices, including SSL encryption, secure servers, and limited data access, to safeguard your information. However, no online transmission or storage system can be guaranteed to be 100% secure, and you acknowledge that you use our services at your own risk.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance browsing experience, analyze traffic, and personalize content. You can manage or disable cookies through your browser settings, though some website features may not function properly without them.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access and obtain a copy of your personal data.
- Request correction or deletion of your data.
- Withdraw consent for marketing communications.
- Lodge a complaint with a data protection authority.
To exercise these rights, please contact us at care@ornale.com.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies before providing any personal data.
Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If we become aware that we have collected personal data from a child, we will take steps to delete such information promptly.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, or legal requirements. Updates will be posted on this page with the revised effective date. Continued use of our website after any changes signifies your acceptance of the updated terms.
Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or our data handling practices, please contact:
📧 care@ornale.com
🏢 Ornale Jewellery Private Limited
🌐 www.ornale.com
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